Frequently Asked Questions (FAQs)

Is your gold real and pure?

Yes, we only deal in genuine gold with certified purity. Every product is tested and verified through a trusted third-party lab, and certificates are provided where applicable.

What karat of gold do you use in your jewelry?

We primarily use 21K and 22K gold in our designs, depending on the product type. The purity details are clearly mentioned with each item on our website.

Do you offer home delivery?

Yes, we offer secure home delivery within Lahore. For other cities, delivery options may vary—please contact our team for details.

How can I place an order online?

Simply browse our collection, add your desired items to the cart, and fill out your delivery details. Our team will then confirm your order via WhatsApp and proceed with the next steps.

Is cash on delivery available?

We currently do not offer cash on delivery due to the high value of gold. All orders must be paid for in advance through secure and verified payment methods.

What if my jewelry gets damaged or needs resizing?

We offer basic repair and resizing services depending on the piece. Please contact us for specific support based on your product.

Do you accept custom orders?

Yes, we do! If you have a custom design in mind, you can reach out to our team through WhatsApp or visit us in-store to discuss further.

What is the difference between 21K, 22K, and 24K gold?

24K is pure gold but too soft for most jewelry. 22K and 21K gold contain a small amount of alloy for strength, making them ideal for wearable jewelry while retaining high purity.

How should I care for my gold jewelry?

To maintain the shine and integrity of your gold jewelry.

Avoid exposing it to harsh chemicals, perfumes, and lotions.
Store pieces separately to prevent scratching.

For professional cleaning and maintenance, visit our store periodically.